We recently rented a car from Advantage Rent A Car back on Sunday, November 15th. It was booked online for a total cost of $87.22 for four days. What we didn't realize they tacked on a LDW ((Optional Loss Damage Waiver) charge of $79.99 which was not accepted by us. When we called the Billing Department they said we needed to call the local number in Fort Lauderdale and speak to the manager. When we called the Fort Lauderdale number and asked for the manager, they said the manager wasn't there and that we needed to call the Billing Department. Called the Billing Department and said we needed to call the Fort Lauderdale number again. You get the run around.
They will try to SCAM you, so do not rent from them. Customer Service is not their number one priorty.
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